Saltford Brass Mill Visitor Charter

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Saltford Brass Mill Project
Copyright (C) 2020 Saltford Brass Mill Project. All Rights Reserved
Registered Charity Number

Scheduled Monument        

Grade II* Listed Building 

 
1174901
1004607
1384676
1 September 2021
 

It is important to us that you enjoy your visit and that the Brass Mill is a safe space for everyone. Following government advice, we would appreciate it if you would continue to wear face coverings in the Mill (unless medically exempt) and to maintain social distancing to help protect volunteers, staff and visitors.  Please be considerate and give everyone the time and space they need to adjust.  We are maintaining an enhanced cleaning regime throughout the Mill.  Hand sanitiser is provided and we would be grateful if you would continue to use it during your visit.

Thank You.

 

In light of Covid-19, we would like to assure our visitors that:

  • We will do our utmost to ensure everyone has the space to enjoy the Mill safely
  • The Mill has undergone thorough cleaning in preparation for opening
  • We will sanitise the Mill regularly throughout each day, with special attention paid to high-contact areas.
  • Our priority remains a safe and enjoyable visitor experience, so we will continue listening to feedback before making any further changes.

In return, we kindly ask visitors to:

  • Stay away if you show any symptoms associated with Covid-19
  • Sanitise your hands on arrival
  • Maintain a safe distance between you and others
  • Wear a face covering when inside the Mill
  • Refrain from touching cases and other surfaces
  • Sneeze or cough into your elbow
  • Follow all Volunteer instructions and signage in the Mill
  • All visitors must use our track and trace QR codes to scan in on arrival. If you don’t have a smart phone to do this, don’t worry a member of our team will help you at the reception desk.

 

Saltford Brass Mill Visitor Q&A

 

What will be open?

All areas of the mill are open with the exception of the garden behind the annealing furnace which is closed awaiting tree surgery work.

Do you have timed tickets?

We are not operating a timed-entry ticket system.  Our team will be managing a safe and distanced flow of visitors around the workshops. You do not need to book in advance to visit the Mill.

Do you offer free admission to the Mill?

Admission to the Mill is free; however, the operation of the Mill is a wholly voluntary activity, we therefore request a donation to the project to enable the project’s ongoing work.

How do we enter the building?

On arrival, please enter via the gate on The Shallows.  This is the only entry and exit point.

Do we need to wear a face covering?

Yes please. Our volunteers will be wearing face coverings and we strongly encourage our visitors to do the same.

 

 

What safety measures do you have in place?

When you arrive, you will be introduced to the layout of the Mill by a welcoming steward.

The Mill comprises four major workshop areas.  Each workshop is well-ventilated with multiple doors and windows open to the atmosphere. There is no heating or air-conditioning.  We do not have a one-way system but we kindly ask that you follow the practice of current social distancing measures.  This is particularly important at the choke points in the foyer and the doors between the workshops.

The Mill has been deep cleaned and sanitising stations will be available throughout the building for your use.

We will monitor the number of visitors in the workshops and may restrict access to prevent over-crowding, so please be patient if there is a queue and bear with us while we adjust and adapt.

Can I still help the Mill at this time?

Yes please. We are always looking for volunteers to help maintain the Mill and open it to the public.  We are always recruiting volunteers to act as stewards and guides, to help maintain the gardens and to maintain and prepare displays in the mill.  If you are interested, please speak to one of our stewards or contact us at enquiries@brassmill.com.